OCDFEAT PROVIDER TERMS OF SERVICE
Last Updated: June 23, 2026
These Terms of Service (“Terms of Service”) govern your use of OCDfeat, Inc.’s web-based software application to help with the tracking and treatment of Obsessive Compulsive Disorder (OCD) outside of a clinic setting (the “Service”), as described in more detail at www.ocdfeat.com. As used in these Terms of Service, the Service includes our device- and web-based companion application for direct use by patients (the “Application”).
OCDfeat, Inc. is referred to in these Terms of Service as “OCDfeat,” “us,” “ours,” or “we.” As used in these Terms of Service, “you” and “your” mean you as the user of the Service. If you are entering into these Terms of Service on behalf of an entity (such as a medical practice, company, firm, partnership, or other organization), you are binding that entity to these Terms of Service, you represent that you have actual authority to bind that entity, and references to “you” mean that entity. That entity will be legally and financially responsible for use of the Service by anyone affiliated with it, including its employees, agents, and contractors.
By using the Service, you agree to accept these Terms of Service and represent that you are at least 18 years of age and legally competent to enter into and agree to these Terms of Service, and, if applicable, that you have the authority to bind any entity you represent.
The Service is not designed or intended for use by minors, and we do not knowingly collect information directly from individuals under the age of 18 in connection with a provider account opened under these Terms of Service. (Patients using the patient-facing Application, including minor patients, are instead subject to the OCDfeat Patient Terms of Service, which separately address minors and parental consent. See Authorized Users below.) If a parent or guardian becomes aware that their child has provided us with information in connection with a provider account without their consent, they should contact us at admin@ocdfeat.com so we can promptly address it.
The Service is currently available only to individuals and organizations located in the United States. If you are located outside the United States, you are not authorized to use the Service.
These Terms of Service describe your responsibilities, our liability, and the liability of third parties related to the Service. All users of the Service must accept and comply with these Terms of Service. If you have questions, please contact us at admin@ocdfeat.com.
IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU MAY NOT USE THE SERVICE.
Relationship to a Negotiated Agreement
If your organization has executed a separate Master Subscription Agreement, Order Form, or other written agreement with OCDfeat that expressly references and incorporates this Service (a “Negotiated Agreement”), that Negotiated Agreement governs your organization’s access to and use of the Service, and these Terms of Service do not apply to your organization to the extent of any conflict with the Negotiated Agreement. These Terms of Service apply to all other users of the Service, including any organization or individual that registers for the Service without executing a Negotiated Agreement.
Changes to These Terms
We may modify these Terms of Service at any time in our sole discretion by posting a revised version, together with notice of its effective date. Your continued use of the Service after the posting of modified Terms of Service constitutes your agreement to the modified Terms of Service. If you do not agree to be bound by any modified Terms of Service, you must stop using the Service.
Rights Granted
By Us. Subject to your ongoing compliance with these Terms of Service, we grant you a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable, limited right during the Term to access and use the Service, and to invite your patients, employees, and other individuals (“Authorized Users”) to access and use the Service and/or the Application, for your patient care and other internal business purposes.
Changes. To comply with Applicable Law, or to maintain or enhance the economy, efficiency, or effectiveness of the Service, we may modify any component of the Service. If a modification results in a materially adverse impact on your use of the Service, we will notify you as soon as practicable and, where possible, before the change takes effect.
User Account
To access and use the Service, you must open an account (“Your Account”) by registering with us. When registering, you must provide true, accurate, current, and complete information, and you agree to keep that information current.
As a condition of opening Your Account, you represent that you: (i) have the legal capacity, including sufficient age, to enter into contracts under the law of the jurisdiction in which you reside; (ii) are a licensed health care provider or an organization that employs or engages licensed health care providers; (iii) are not on a list of persons barred from receiving services under U.S. law, including the Denied Persons List and Entity List issued by the U.S. Department of Commerce, Bureau of Industry and Security, or other applicable restricted-party list; and (iv) are not a resident of Cuba, Iran, North Korea, Sudan, or Syria.
You are responsible for maintaining the confidentiality of your passwords and for all activity occurring through Your Account, whether or not authorized by you. You agree to notify us immediately of any suspected or actual unauthorized use of Your Account. We will not be liable for any cost, loss, damages, or expenses arising from your failure to maintain the security of your passwords.
General Conditions
Application Availability and Support. We will make the Service available, and provide related email customer support, to you and your Authorized Users subject to these Terms of Service.
Technical Support. We will provide technical support during regular business hours (9:00 a.m. to 5:00 p.m. Central Time, Monday through Friday, excluding U.S. federal holidays) via email to support@ocdfeat.com, provided your request includes sufficient information for us to diagnose and begin troubleshooting the reported issue.
Authorized Users; Patient Users. Except as otherwise described in this Section, your Authorized Users are subject to these Terms of Service, including Acceptable Use below. The Application includes patient-facing functionality that you may make available to Authorized Users who are current patients of your organization. Once you invite a patient to access the Application, that patient is a “Patient User”. Patient Users must agree to OCDfeat’s then-current Patient Terms of Service, available at https://ocdfeat.com/terms, which addresses, among other things, use of the Application by minor patients and acceptance of those terms by a parent or legal guardian on a minor patient’s behalf. We may update the Patient Terms of Service from time to time in our sole discretion. We may suspend or revoke the access of any Authorized User, including any Patient User, that we reasonably determine has breached these Terms of Service or the Patient Terms of Service, as applicable. As used in these Terms of Service, Authorized Users include Patient Users.
No Professional Advice. The content available through the Service is for informational, personal, and educational purposes only, and is not a substitute for the professional judgment of a qualified health care professional in diagnosing and treating patients. We do not, through the Service or otherwise, provide medical advice, prescriptions, treatments, or diagnostic services.
Your Obligations
General. You are solely responsible for selecting and inviting potential Authorized Users to access and use the Service. We may, from time to time, reach out to your Authorized Users as required to provide the Service. The restrictions and limitations applicable to you under these Terms of Service apply equally to your Authorized Users, and you are responsible for the acts and omissions of your Authorized Users as though they were your own; provided, we will not seek to hold you responsible for the actions of Patient Users unless you interfere with our efforts to ensure that Patient Users comply with the Patient Terms of Service.
Your Support Responsibilities. You will designate qualified personnel to coordinate and execute your and your Authorized Users’ use of the Service. The benefits of the Service, and your internal success metrics for its use, depend on your timely and effective decision-making. We are not responsible for any consequences of delays or costs resulting from your inability to provide staff, decisions, or information in a timely and effective manner.
Intellectual Property Protections. Between you and us, the Service and all ideas, inventions, modifications, features, and functions related to or arising from the Service, including derivative works and feedback relating to any of the foregoing, together with all associated intellectual property rights, are our sole and exclusive property. Works of authorship created by us in providing the Service are not “works made for hire” as defined under U.S. copyright law. Other than the limited license expressly granted in these Terms of Service, no license, title, interest, or other right is granted to you by implication or otherwise with respect to our intellectual property, including our trademarks, trade dress, logos, brands, or insignia. If you learn of any violation of this Section or of Acceptable Use below by your Authorized Users or any other person acting on your behalf, you will promptly notify us and provide reasonable assistance in ending the violation.
Acceptable Use
You and your Authorized Users will not, and will not enable or encourage any third party to:
- translate, reverse engineer, decompile, or disassemble the Service, except to the extent Applicable Law explicitly prohibits this restriction;
- use or permit the use of the Service in violation of any international, federal, state, or local law, statute, rule, or regulation;
- defeat, circumvent, or disable any copy-protection mechanism or any mechanism used to limit use duration or access to excluded functionality or capacity;
- interfere with or disrupt the integrity or performance of the Service, or any data contained therein;
- use, access, display, or run the Service except in accordance with these Terms of Service and any applicable documentation we provide from time to time;
- except as specifically permitted under these Terms of Service, rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make the Service available to any third party, including via the internet or any time-sharing, service bureau, software-as-a-service, cloud, or similar offering;
- except as specifically provided under these Terms of Service, delete or alter our copyright, trademark, or other proprietary rights notices on the Service;
- access or use the Service in a manner that infringes, misappropriates, or otherwise violates any intellectual property or other right of a third party, or that violates Applicable Law;
- use the Service for: (i) benchmarking or competitive analysis of the Service; (ii) developing, using, or providing a competing application or service; or (iii) any other purpose to our detriment or commercial disadvantage; or
- use the Service for any purpose or application not expressly permitted by these Terms of Service.
Collection and Use of Data
Application Data. “Application Data” means any data submitted to, or collected by, the Service from you or your Authorized Users, including: (i) demographic and other data entered into the Service by you or your Authorized Users (“User Data”); (ii) data created by or collected from Patient Users relating to the health condition(s) tracked or managed by the Application (“Patient Data”); and (iii) Derived Data, as defined below.
General. The Service is cloud-based software that relies on an internet connection to exchange data, and such data will be stored and processed remotely on third-party servers we control. You grant us the right, for the duration of the Term and following its termination or expiration, to use, copy, transmit, modify, display, and store Application Data for purposes of providing the Service and its functionality to you and your Authorized Users, performing our legal responsibilities under these Terms of Service, and the additional purposes described below.
Additional Uses of Application Data. In addition to the foregoing, we may use Application Data to: (i) share it with service providers we engage to host, support, and provide functionality included in the Service; (ii) share it with other users of the Application or third parties you interact with as a result of your use of the Service; (iii) support troubleshooting, research, and product development, and the development of analytics and insights, including commercialization of any of the foregoing on a de-identified or aggregated basis; (iv) create Derived Data, as defined below, that may be used and commercialized for lawful purposes; and (v) any other lawful purpose.
Business Associate Agreement. To support the Service, Patient Users share Patient Data with us directly that may meet the definition of protected health information under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). To the extent OCDfeat functions as a “business associate” of yours under HIPAA, the parties will enter into our then-current Business Associate Agreement, available at [LINK TO BAA], which will be subject to and form an integral part of these Terms of Service. For the avoidance of doubt, any Business Associate Agreement applies solely to Patient Data and not to any other category of Application Data.
Derived Data. Use of the Service by you and your Authorized Users may result in the creation of data derived from or generated as a result of that use (“Derived Data”), including: (i) Service usage and performance statistics; (ii) in-application activity metrics; (iii) information de-identified from Application Data, including Patient Data de-identified in accordance with HIPAA; (iv) information collected or created by the Service resulting from an Authorized User’s interaction with the Service; and (v) other information derived from our analysis of Application Data. We own Derived Data and may use and disclose it in any lawful manner, provided such use or disclosure leaves no reasonable basis to identify you or any individual as the source of the Derived Data. We may retain Derived Data after the Term ends.
Patient User Continuity. Because the Application is patient-facing and available to the general public, Patient Users have a right to continue using the Application if their relationship with your organization ends. You agree that we may, at the request of a Patient User, or with that Patient User’s consent obtained at our discretion upon expiration or termination of the Term, create and use a copy of that Patient User’s Patient Data to continue providing the Application to that individual independent of your organization (“Continuity Data”). Continuity Data will no longer be considered Application Data for purposes of these Terms of Service, and will instead be governed solely by the Patient Terms of Service applicable to that Patient User.
Sub-processors. We may engage third-party service providers to support the Service, including providers of identity and authentication services, application hosting and development infrastructure, payment processing, cloud hosting, and customer communications. We remain fully responsible for our obligations under these Terms of Service, including those performed through such service providers, and our use of a service provider does not relieve us of any such obligation. We may change or add service providers within these categories from time to time without further notice to you, except as required by Applicable Law or an applicable Business Associate Agreement.
Payment
To use the Service, you must provide one or more payment methods (“Payment Method”). All Service fees, and the duration of your use of the Service (the “Term”), are set forth on our website at ocdfeat.com/pricing, which we may update from time to time. Service fees for the Term are due in full, and we will charge your Payment Method, when you purchase access to the Service and at the start of each subsequent billing cycle. You must cancel Your Account before the then-current Term renews to avoid being billed for the next billing cycle.
You authorize us to charge any Payment Method associated with Your Account if your primary Payment Method is declined or otherwise unavailable. You remain responsible for any uncollected amounts. If a payment is not successfully settled and you do not cancel Your Account, we may suspend your access to the Service until we successfully charge a valid Payment Method. Your Payment Method provider may charge fees, such as foreign transaction fees, relating to processing your Payment Method; check with your provider for details. You can update your Payment Methods from the Account page, and following any update you authorize us to continue charging the applicable Payment Method(s).
Term and Cancellation
The Term will continue and automatically renew for equivalent billing cycles until terminated. Unless otherwise agreed in writing referencing these Terms of Service, the fees applicable to each renewal will be our then-current standard fees, which we may update from time to time in our sole discretion.
You may cancel your use of the Service at any time by notifying us in writing or by canceling Your Account prior to the end of the then-current Term. Cancellation will be effective as of the last day of the then-current Term.
We may cancel your use of the Service at any time by notifying you in writing of our intent to cancel, with thirty (30) days’ notice. Such cancellation will be effective as of the last day of the then-current Term following the expiration of the notice period. You remain responsible for any Service fees owed for your use of the Service during the notice period.
Either party may also terminate your use of the Service for cause by written notice if: (a) the other party fails to remedy a material breach within thirty (30) days’ written notice; (b) the other party’s material breach is incapable of cure, effective immediately upon written notice; or (c) the other party ceases actively doing business, begins winding up its business, or has bankruptcy or insolvency proceedings commenced by or against it that are not promptly dismissed.
Except where you terminate your use of the Service due to our uncured material breach, no refunds or credits will be provided if you terminate or cancel Your Account before the end of the then-current Term.
If you breach these Terms of Service, all licenses we have granted you, including permission to use the Service, will terminate automatically. We may also suspend, disable, or delete your access to the Service, in whole or in part, with or without notice, for any or no reason. If we revoke your access for a suspected breach of these Terms of Service, you may not re-register for the Service under a different name. We may, but are not obligated to, delete Application Data upon revoking your access, and we will not be responsible for the deletion of, or failure to delete, Application Data. Sections that by their nature should survive termination will survive. Termination does not limit any other right or remedy we have at law or in equity.
Warranties, Indemnification & Limitation of Liability
Error Correction. We warrant that, if you notify us that the Service contains a reproducible error or defect in its code that results in the Service failing to operate or produce output substantially as described in our user manuals or other documentation and that materially and adversely affects the Service (a “Substantive Program Error”), and your notice refers to this Section or states that you are making a warranty claim, we will, at our expense, correct the error or provide a reasonable workaround. If we are unable to do so, your exclusive remedy will be to cancel your use of the Service with no further obligation or liability to either party.
Disclaimer. YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE SERVICE, INCLUDING YOUR INTERACTIONS WITH OTHER USERS OF THE SERVICE. YOU AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE (INCLUDING ANY THIRD-PARTY MATERIALS, SOFTWARE, OR SERVICES) IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICE, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (III) THE SERVICE WILL BE COMPATIBLE WITH ANY OTHER APPLICATION OR PARTICULAR SYSTEM OR DEVICE; OR (IV) DEFECTS WILL BE CORRECTED. ANY ORAL OR WRITTEN ADVICE PROVIDED BY US OR OUR AUTHORIZED AGENTS WILL NOT CREATE ANY WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Informal Process First. In the event of any dispute between you and us, you agree to first contact us and make a good-faith, sustained effort to resolve the dispute before resorting to more formal means of resolution, including court action.
Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA, OR PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OF SERVICE OR OTHERWISE, AND WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. OUR AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE OR OUR PERFORMANCE UNDER THESE TERMS OF SERVICE WILL NOT EXCEED THE TOTAL FEES YOU PAID US FOR YOUR USE OF THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE-STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Force Majeure. Neither party is liable under these Terms of Service for delay in performance, or non-performance, caused by events or conditions beyond that party’s reasonable control, including acts of God, fire, war, terrorism, third-party criminal acts, Applicable Law, or labor disputes, and the period of performance will be extended to reflect such delay as the parties agree.
Indemnification. You agree to defend, indemnify, and hold us, our licensors, and our and their respective parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys, and agents (the “Indemnitees”) harmless from any demand, action, or liability, however described, and related expenses, costs, and attorneys’ fees (a “Claim”), arising out of or in connection with: (a) your violation or breach of these Terms of Service or Applicable Law; (b) your violation of any third party’s rights; (c) any unauthorized use of the Service; (d) your negligence or willful misconduct; or (e) health care decision-making, patient care, or treatment outcomes. For purposes of clause (e), we will provide prompt notice of any Claim and reasonably cooperate with your defense. You will control the defense of any Claim, including appeals, negotiations, and any settlement or compromise; provided: (i) if you fail to assume the defense in time to avoid prejudicing the defense, we may defend the Claim, without loss of rights under this Section, until you assume the defense; and (ii) we may reject, not to be exercised unreasonably, any settlement or compromise that requires us to admit wrongdoing or liability or subjects us to an ongoing affirmative obligation. Your obligations under this Section will be excused to the extent our failure to provide prompt notice, or to reasonably cooperate in the defense, materially prejudices the defense of a Claim.
General Provisions
Equitable Relief. A breach or threatened breach of these Terms of Service may cause us irreparable harm for which monetary damages would be inadequate. In addition to any other remedy available at law, in equity, or otherwise, you agree that we are entitled to seek equitable relief to enjoin conduct by you or your Authorized Users that breaches or threatens to breach these Terms of Service, without notice, bond, or a requirement to prove damages.
Feedback. You grant us a royalty-free, fully paid-up, worldwide, transferable, sub-licensable, irrevocable, and perpetual license to implement, use, modify, commercially exploit, and/or incorporate into the Service any suggestions, enhancement requests, recommendations, or other feedback we receive from you.
Assignment. You may not assign your rights, responsibilities, or obligations under these Terms of Service to a third party without our prior written consent. Any attempted assignment in violation of this Section is void. We may assign these Terms of Service to a successor of our business or assets.
Relationship. Our relationship to you is strictly that of an independent contractor. Neither party has the agency or authority to bind the other party or to direct or control the other party’s performance. These Terms of Service create no third-party beneficiaries.
Severability. If a provision of these Terms of Service is held unenforceable and severable, no such severance will be effective if it materially changes the economic benefit of these Terms of Service to either party.
Governing Law; Venue. These Terms of Service will be governed by and enforced under the laws of the State of Wisconsin, without reference to its conflict of laws provisions. Any action arising under these Terms of Service must be brought exclusively in the state or federal courts in Dane County, Wisconsin, and the parties irrevocably consent to the jurisdiction of such courts.
Notices. Notices required or permitted under these Terms of Service must be in writing and given by hand delivery, certified mail (return receipt requested), overnight delivery, or, where we have provided notice to you electronically as contemplated by these Terms of Service, by email to the address associated with Your Account.
Export Laws. You agree that you will not export or re-export, directly or indirectly, the Service or other information or materials we provide, to any country for which the United States or another relevant jurisdiction requires an export license or other governmental approval, without first obtaining that license or approval. Without limitation, the Service may not be exported or re-exported (a) into any U.S.-embargoed country or any country designated by the U.S. Government as “terrorist supporting”; or (b) to anyone on a U.S. Government list of prohibited or restricted parties, including the Treasury Department’s Specially Designated Nationals list or the Commerce Department’s Denied Persons List or Entity List.
U.S. Government Restricted Rights. The Service and related documentation are “Commercial Items,” as defined at 48 C.F.R. § 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation” as those terms are used in 48 C.F.R. § 12.212 or 48 C.F.R. § 227.7202, as applicable. Consistent with those provisions, the Commercial Computer Software and Commercial Computer Software Documentation are licensed to U.S. Government end users only as Commercial Items and with only the rights granted to all other users under these Terms of Service.
Taxes. You are solely responsible for any duties, taxes, levies, or fees, including sales, use, or withholding taxes, imposed on or in connection with these Terms of Service by any authority.
Miscellaneous. These Terms of Service, together with all materials referenced or linked herein, represent the entire agreement between the parties regarding their subject matter and supersede prior or contemporaneous representations or agreements about such matters. We may modify these Terms of Service only as described under Changes to These Terms above; no other amendment to these Terms of Service, whether by course of dealing, purchase order, or otherwise, will be effective. The parties represent that they are authorized to legally bind themselves to these Terms of Service.