OCDFEAT INDIVIDUALS/PATIENT TERMS OF SERVICE

Last Updated: June 23, 2026

1. Introduction

Please read these Individuals/Patient Terms of Service (these “Terms”) carefully before using the OCDfeat website and companion mobile application (collectively, the “App”). As used in these Terms, “OCDfeat,” “we,” “us,” and “our” mean OCDfeat, Inc. As used in these Terms, “you” and “your” mean the individual using the App as a patient, or the parent or legal guardian accepting these Terms on behalf of a minor patient in accordance with Section 3 (Minors; Parental Consent) below.

OCDfeat offers digital tools that allow individuals with Obsessive Compulsive Disorder (“OCD”), and parents or guardians of children with OCD, to track and manage OCD-related activity outside of the therapy office and to communicate with their treatment provider about that activity (the “Services”).

How You Came to Use the App. In most cases, you are using the App because a health care provider, clinic, or other organization with which you have a treatment relationship (“your Provider”) has invited you to do so. Your Provider has its own agreement with OCDfeat (the “Provider Agreement”) governing your Provider’s use of the OCDfeat platform, including your Provider’s obligations with respect to your care. These Terms govern your own use of the App as a patient and are separate from, and in addition to, your Provider’s agreement with OCDfeat and your treatment relationship with your Provider. OCDfeat is not a party to, and these Terms do not alter, your treatment relationship with your Provider.

By creating an account, accepting an invitation from your Provider, or otherwise using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the App.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE APP.

2. Revisions to These Terms

We may revise these Terms from time to time by posting an updated version in the App or on our website, or by sending notice to the email address or in-app account associated with your use of the App. The updated Terms will be effective as of the date posted, or such later date as we may specify. Your continued use of the App after an updated version of these Terms becomes effective constitutes your acceptance of the updated Terms. If you do not agree to a revised version of these Terms, you must stop using the App and may close your account in accordance with Section 9 (Suspension and Termination).

3. Minors; Parental Consent

The App is designed to support OCD treatment for both adults and children. Because OCDfeat’s patient population includes minors, this Section 3 governs how minors may access and use the App.

3.1 Patients Age 18 and Older. If you are 18 years of age or older, you may accept these Terms on your own behalf.

3.2 Patients Under Age 18. If the patient is under 18 years of age, a parent or legal guardian of that patient must create the account, accept these Terms on the minor patient’s behalf, and supervise the minor patient’s use of the App. By accepting these Terms on behalf of a minor patient, the accepting parent or legal guardian represents and warrants that they: (a) are the parent or legal guardian of the minor patient; (b) have the legal authority to consent to these Terms and to the minor patient’s use of the App on the minor patient’s behalf; and (c) will be responsible for monitoring and supervising the minor patient’s use of the App, including any communications between the minor patient and their Provider through the App. A parent or legal guardian who accepts these Terms on behalf of a minor patient is bound by these Terms as if they were the patient, except where these Terms expressly distinguish between the parent or guardian and the minor patient (for example, with respect to account access under Section 3.3).

3.3 Account Access for Minor Patients. Where a parent or legal guardian creates an account on behalf of a minor patient, that parent or legal guardian may access, view, and manage the account, including the minor patient’s use of the App and information shared with the Provider through the App, to the extent consistent with the minor patient’s treatment plan and Applicable Law. We may, at our discretion or at the request of the treating Provider, provide the minor patient with their own means of accessing the App in addition to, or instead of, parental access, consistent with the minor patient’s treatment plan.

3.4 Children Under Age 13. We do not knowingly collect personal information directly from children under the age of 13 except as provided by a parent or legal guardian who has created and controls the account on the child’s behalf in accordance with Section 3.2. If you are a parent or legal guardian and believe your child under 13 has provided us with information other than through an account you created and control, please contact us at the email address in Section 16 (Contact Us) so that we can address it.

4. Your Provider Relationship; Data Sharing

4.1 Invitation and Linking. If you were invited to use the App by a Provider, your account will be linked to that Provider for so long as you remain a patient of that Provider and continue using the App in connection with that treatment relationship. While your account is linked to a Provider, that Provider and its authorized personnel may access information you enter into or generate through the App in connection with your care, consistent with your Provider’s own agreement with OCDfeat and Applicable Law.

4.2 Ending the Relationship with Your Provider. If your treatment relationship with your Provider ends, or your Provider’s agreement with OCDfeat terminates or expires, you may continue to use the App independently of that Provider, subject to these Terms, including by: (a) requesting that we unlink your account from that Provider; or (b) continuing to use the App following notice that your Provider’s access has ended. Where you continue using the App independently of a Provider, we may create and retain a copy of your patient information for purposes of providing the App to you directly, and that copy will no longer be treated as data belonging to, or shared with, your former Provider. You may also choose to stop using the App at any time in accordance with Section 9 (Suspension and Termination).

4.3 New or Additional Providers. You may be invited to link your account to a new or additional Provider in the future. We will not link your account to a new Provider without your consent, except where the new Provider is part of the same organization, health system, or affiliated practice group as your existing Provider.

4.4 Information You Provide. You are responsible for the accuracy of the information you enter into the App. You should not rely on the App as a substitute for direct communication with your Provider about your treatment, including in any urgent or emergency situation. See Section 11 (No Professional Advice; Emergencies) below.

5. Fees

In most cases, your Provider pays the fees associated with your use of the App as part of your Provider’s subscription, and you will not be separately charged. If we make a paid version of the App available directly to patients, we will disclose any applicable fees to you before you are charged, and you agree to pay such fees in accordance with the payment terms presented to you at that time. You are responsible for any sales or other taxes associated with amounts you pay directly to us, and you may not charge or collect any amount from us in connection with your use of the App.

6. Consent to Electronic Communications

By using the App, you consent to receive communications from us electronically, including: (a) notices about your use of the App; (b) information we are required by law to provide to you; and (c) with your consent, promotional information about our products and services, which you may opt out of by following the unsubscribe instructions in the relevant message. We will send required or mandatory notices to the email address or in-app account associated with your account, and such notices will be deemed received when sent. If you do not consent to receive mandatory notices electronically, you must stop using the App.

7. Access to the App

7.1 Your Account. Only you (or, for a minor patient, the parent or legal guardian who created the account in accordance with Section 3.2) may use your account. You must keep your account credentials confidential and must not allow any third party other than your Provider, as contemplated by Section 4 (Your Provider Relationship; Data Sharing), to access or use the App on your behalf. You are responsible for all activity that occurs through your account, and you must notify us promptly at the email address in Section 16 (Contact Us) if you believe your account has been compromised or used without authorization. We are not liable for any loss arising from unauthorized use of your account, except to the extent caused by our own breach of these Terms or violation of Applicable Law.

7.2 Provider Account Administration. Because your Provider has invited you to use the App in connection with your care, your Provider may, consistent with its own agreement with OCDfeat: (a) view information about your use of the App relevant to your care; (b) assist with resetting your account access; and (c) suspend or end your access to the App through your Provider’s account if your Provider determines, in its professional judgment, that doing so is appropriate in connection with your care or the end of your treatment relationship. Where your Provider suspends or ends your access in this manner, you may continue to use the App independently in accordance with Section 4.2 (Ending the Relationship with Your Provider).

8. Payments and Refunds

If you are charged directly for use of the App, you must be authorized to use the payment method you provide, and you authorize us to charge that payment method for the fees disclosed to you at the time of purchase or renewal. We may charge fees in advance, at the time of purchase, or on a recurring basis for subscription features, as disclosed to you. Except where required by Applicable Law, fees paid directly to us are non-refundable.

9. Suspension and Termination of Use

9.1 Your Right to Stop Using the App. You may stop using the App at any time. If your account was created by a parent or legal guardian on behalf of a minor patient, the parent or legal guardian may close the account at any time.

9.2 Our Right to Suspend or Terminate. We may suspend or terminate your access to the App at any time, with or without cause, including for: (a) actual or suspected violation of these Terms; (b) use of the App in a manner that creates legal liability for us or disrupts other users’ use of the App; (c) scheduled or emergency maintenance; or (d) extended account inactivity. Where reasonably practicable, and except where we reasonably believe doing so would create a safety, legal, or security risk, we will provide you with notice before or promptly after any suspension or termination. We will not suspend or terminate your access to the App solely because your treatment relationship with your Provider has ended; in that circumstance, Section 4.2 (Ending the Relationship with Your Provider) applies instead.

9.3 Effect of Termination. Upon termination of your access to the App for any reason, your right to use the App will end. Sections of these Terms that by their nature should survive termination, including Sections 4.2, 11, 12, 13, 14, 15, and 17–19, will survive.

10. Assignment

We may assign these Terms to a successor to our business or assets. You may not assign these Terms to any third party.

11. No Professional Advice; Emergencies

No Professional Advice. The App is intended to support, and not replace, the professional judgment and care provided by your Provider. The App does not provide medical advice, diagnosis, treatment, or prescriptions, and OCDfeat does not practice medicine. Any information, content, or feedback you receive through the App is for informational and care-support purposes only.

Emergencies. THE APP IS NOT INTENDED FOR USE IN A MEDICAL OR PSYCHIATRIC EMERGENCY. IF YOU OR SOMEONE YOU ARE SUPPORTING IS EXPERIENCING A MEDICAL EMERGENCY OR A MENTAL HEALTH CRISIS, INCLUDING THOUGHTS OF SUICIDE OR SELF-HARM, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM, OR CALL OR TEXT 988 TO REACH THE SUICIDE AND CRISIS LIFELINE. DO NOT RELY ON THE APP TO CONTACT YOUR PROVIDER OR EMERGENCY SERVICES IN A CRISIS.

12. Disclaimer of Warranty and Limitation of Liability

THE APP IS PROVIDED “AS IS,” AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM CONTENT YOU ACCESS OR DOWNLOAD THROUGH THE APP. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF TECHNICAL DEFECTS.

IN NO EVENT WILL WE OR OUR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE APP, INCLUDING LOSS OF DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THIS SECTION 12 IS INTENDED TO, OR WILL, LIMIT OUR LIABILITY WHERE PROHIBITED BY APPLICABLE LAW, INCLUDING FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION.

13. Choice of Law, Arbitration, and Venue

13.1 Governing Law. These Terms, and any dispute arising out of or relating to these Terms or your use of the App, are governed by the substantive laws of the State of Wisconsin, without regard to its conflict of laws principles.

13.2 Arbitration. Except as set forth in Section 13.3, any controversy or claim arising out of or relating to these Terms, or the breach thereof, will be finally settled by binding arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules then in effect, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. The seat of arbitration will be Madison, Wisconsin, except that, where you reside outside the state of Wisconsin, arbitration may instead be conducted by telephone, online, or based on written submissions alone, at your election, in accordance with the applicable AAA rules. You and OCDfeat each waive the right to a jury trial and the right to participate in a class, collective, or representative action, to the fullest extent permitted by Applicable Law.

13.3 Exceptions. Notwithstanding Section 13.2, either party may bring an individual action in small claims court for disputes within that court’s jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property or confidentiality rights.

13.4 Time to File a Claim. Any claim relating to these Terms or the App must be brought within one (1) year of the date the claim first arose, unless Applicable Law requires a longer period, or the claim is permanently barred.

14. Indemnification

To the extent permitted by Applicable Law, you agree to indemnify and hold OCDfeat, its subsidiaries and affiliates, and their respective officers, directors, employees, and agents (the “Indemnitees”) harmless from any claim or demand, and related liabilities, costs, and reasonable attorneys’ fees, arising out of: (a) your violation of Applicable Law; (b) your breach of any representation or warranty in these Terms; or (c) your infringement of the rights of a third party, in each case other than to the extent arising from OCDfeat’s own breach of these Terms, negligence, or willful misconduct. Where you are a minor patient whose account was created by a parent or legal guardian under Section 3.2, the indemnification obligation in this Section 14 applies to that parent or legal guardian and not to the minor patient individually.

15. Intellectual Property

All trademarks, copyrights, software, content, know-how, and other intellectual property created, developed, or licensed by OCDfeat is the exclusive intellectual property of OCDfeat. Nothing in these Terms assigns or licenses any OCDfeat intellectual property to you or any third party, other than the limited right to access and use the App for your own personal, non-commercial use in connection with your care.

16. Contact Us

If you have questions about these Terms, please email us at support@ocdfeat.com or call us at 402-623-3328.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OCDfeat with respect to your use of the App, and supersede any prior agreements or understandings regarding the App. These Terms do not create any third-party beneficiary rights, and do not alter or supersede any separate treatment relationship or agreement between you and your Provider. Our failure to enforce a provision of these Terms is not a waiver of our right to do so later.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and an enforceable provision reflecting our original intent as closely as possible will be substituted for the unenforceable provision.

19. Miscellaneous

If any provision of these Terms, or the application of any provision to any person or circumstance, is held invalid or unenforceable, the remainder of these Terms will not be affected unless the invalid provision substantially impairs the benefit of the remaining provisions to the other party. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the exclusions or limitations in these Terms may not apply to you; in such jurisdictions, our liability will be limited to the fullest extent permitted by Applicable Law. As used in these Terms, “Applicable Law” means all applicable international, federal, state, and local laws, rules, and regulations.