FAQ
Frequently Asked Questions
Have questions?
You’re in the right place. We’re here to help you find answers. Explore below.
General & Getting Started
What is OCDfeat?
OCDfeat is a secure, web-based platform built around Exposure and Response Prevention (ERP) — the gold-standard treatment for OCD. Therapists use it to assign and monitor ERP homework digitally. Individuals use it to track their own exposures, compulsions, and progress on their own schedule.
Who is OCDfeat designed for?
OCDfeat is built for two audiences: licensed mental health professionals who specialize in OCD treatment, and individuals living with OCD who want to work on their own without a therapist. Both have access to the same core tools — the difference is whether you’re guiding patients or guiding yourself.
Is there a free trial for providers?
Yes — providers get a 7-day free trial with full access to the platform. No credit card required to start. Sign up here.
Is there a free trial for patients?
The Patient plan doesn’t include a free trial, but at $9.99/month you can cancel anytime if it’s not the right fit. There’s no long-term commitment.
Is OCDfeat available as a mobile app?
OCDfeat is a web-based application that works on any phone, tablet, or computer through a browser. Patients can save it to their home screen for easy one-tap access. A dedicated mobile app is on the roadmap.
For Providers
How much does the provider plan cost?
The Provider plan is $49 per provider per month, with discounted annual pricing available. Each provider subscription covers unlimited patients — there’s no additional cost for your patients to use the platform.
Do my patients need to pay anything?
No. Patients you assign through OCDfeat access the platform at no cost as part of your subscription. The patient plan ($9.99/month) is for individuals working independently without a therapist.
Can I customize ERP tasks for each patient?
Yes. You can create, customize, and assign specific ERP tasks tailored to each patient’s hierarchy and OCD presentation. You have full control over content, frequency, and parameters.
Which clinical assessments does OCDfeat automate scoring for?
OCDfeat auto-scores a broad range of validated scales including the Y-BOCS I & II, Y-BOCS Self Report, CY-BOCS, C-FOCI, GAD-7, PHQ-9, SCARED, Family Accommodation Scale, and more. We continuously add new assessments — submit requests to feedback@ocdfeat.com.
How do I review a patient's progress between sessions?
Your provider dashboard shows real-time logs of completed exposures, compulsion frequency, assessment scores, and distress levels — all before the patient walks in the door.
Does OCDfeat integrate with EHR systems?
We have the technical capability for EHR integration and handle requests case by case — reach out to support@ocdfeat.com. In the meantime, all patient data is exportable as a secure PDF for easy manual import into any EHR.
Can I use OCDfeat in a group practice?
Yes. Each provider in a group practice is billed separately at $49/month. If you’re setting up a larger team, get in touch and we’ll work something out.
What onboarding and support is included?
Every provider subscription includes a personal onboarding session with our team. Support is available via email and phone during business hours. A video tutorial library and knowledge base are coming soon.
For Individuals
Do I need a therapist to use OCDfeat?
No. The Patient plan ($9.99/month) gives you full access to OCDfeat’s ERP tools to work on your own — exposure hierarchy builder, compulsion tracker, session timer, assessments, and journal. If you’re already working with a therapist who uses OCDfeat, they’ll set up your account as part of their practice.
I'm currently working with a therapist who uses OCDfeat. Do I need to pay?
If your therapist has an OCDfeat provider account, your access is included at no cost. The Individual plan ($9.99/month) is for people working independently without a therapist on OCDfeat. If you ever switch to a therapist who doesn’t use OCDfeat and want to keep your data and continue on your own, you can transition to the Individual plan at any time.
What can I do with the Individual plan?
You can build and work through an exposure hierarchy, track compulsions and resists in real time, time and log ERP sessions, complete standardized assessments, and keep a journal — all in one place, on your schedule.
How much does the Individual plan cost?
$9.99/month, with discounted annual pricing available.
Is my data private?
Yes. All data is encrypted in transit and at rest, hosted on HIPAA-compliant AWS infrastructure. Your information is never sold or shared.
Is OCDfeat a replacement for therapy?
OCDfeat is a tool, not a therapist. ERP is most effective when guided by a trained OCD specialist, and we always encourage working with one if you have access. That said, we know access to care is a real barrier — OCDfeat is here for those moments when you’re on a waitlist, between providers, or ready to work independently.
Billing & Cancellations
How do I cancel my subscription?
Navigate to the Subscription page in your account settings to cancel. Need help? Email support@ocdfeat.com.
What is the refund policy?
Subscriptions are non-refundable but you can cancel anytime. Once canceled, you’ll retain access through the end of your current billing period and won’t be charged again. We’d love your feedback on the way out — send it to feedback@ocdfeat.com.